Acceptance of these terms and conditions by the client:

These terms and conditions are visible from any page of the company's website, and the client must read them carefully. From the moment that the client accept a quote from the company, You agree that you have read and accepted these terms and conditions, without the need to have signed them, since the link to these terms appears in all the budgets.

The company reserves the right to add, delete or modify any provision of these terms and conditions at any time and without prior notice. Failure to receive notice of a change in these terms and conditions does not invalidate that change.

Payment of services to the company:

All the prices provided by the company are without VAT unless otherwise specified.

The price of the services provided by the company is defined in the budget that the client receives by email. The quotes issued by the company are valid for a period of 30 days unless the company indicates otherwise. After that period, the company reserves the right to change the budget for the same services.

The company reserves the right to alter the budget if the client proposes any type of change or for reasons it deems appropriate, and in any case, a budget has no contractual value until the company and the client formalize the start of the project by means of payment of the first invoice.

Unless otherwise agreed with the client, the company will charge in advance a 40% of the total price of the project commissioned by the client. The remaining 60% will be paid by the client at the end of the project, upon delivery by the company of the files for migration. The company will not start any project until the client has paid the initial 40% nor will it deliver the files of any project until the final 60% payment has been received.

In the case of periodic services, such as SEM campaigns or SEO maintenance, the company will charge the first month in advance and thereafter at the end of each month, unless the company and the client agree otherwise.

Payment for services will be made by bank transfer, whose supporting document the client will send to the company by email.

In the case of ads in SEM campaigns, the client will provide the company with their card number of credit so that Google, Facebook or the provider companies directly charge the cost of the ads to your account.

Delivery times:

The company will agree with the client the delivery terms before accepting the budget, and undertakes to respect them to the fullest.

For its part, the client undertakes to provide the contents of the web (texts, images, videos, graphics, sound files) at the time of making the initial bank transfer with the 40% of the total price of the project in advance, if has agreed so.

Compliance with the LOPD:

The client is responsible for ensuring that their website complies with the Organic Law on Data Protection. The company, on request, within the price of all projects, will include a legal notice page and a privacy policy page accessible from the bottom of the web, whose texts must be provided by the client, which will be responsible for its adaptation to current legislation.

Requirements to install the web:

If the client requires that his website be installed on a server of his choice, he agrees to provide the company with temporary access to his hosting via FTP. Depending on the specific nature of the project, the company may also need client access to other server resources.

The development of the project until it is finished will be done on a test server owned by the company. The client will have access to your website on the test server to review the changes in your project.

All the company's web projects include migration to hosting once the project is finished, as long as the latter is a Linux hosting with MySQL databases in the companies Cdmon, SW Hosting or Namecheap. For migrations to other hostings, the company reserves the right to invoice the time invested in studying its control panel.

Once the website is migrated, the maintenance of the hosting will be in charge of the client, unless he contracts web maintenance with the company (see section «Maintenance of the website once delivered»). The company does not work in any case with hostings that are not Linux, since they do not work optimally with WordPress websites.

Copyright of the contents:

In case of not contracting the preparation of content to the company, the client agrees to provide unpublished content, which is their property. The company reserves the right to ask the client for documentary justification of the authorship of texts, photos and videos, and in no case will it use in the development of the web project material that is not owned by the client.

In any case, the client will be responsible for the copyright of the material used on his website before possible requirements of the relevant authorities and will keep the company harmless from possible claims by third parties due to negligence or inability to obtain the copyright of the contents.

Change Revisions:

Unless the company and the client agree otherwise, the client will have the right to two revisions of changes in his web project. These reviews will involve small modifications (typefaces, photographs, inclusion or exclusion of elements, etc.), no substantial design revisions (changes in the structure of the web, layout of the sections, additional programming of web functionalities, etc.) or substantial content revisions (texts, images, etc.).

It is the company who will assess the scope of the requested changes and will inform the client if they imply additional dedication that requires an increase in the budget. In the event that the client requests a substantial revision, the company will budget for the requested changes and add them to the global budget, so that the client pays them at the end of the project.

In the case of SEM campaigns, the client will be able to review the performance of his campaign periodically, when the company delivers its quarterly report, or as often as the two parties agree. The client can propose changes to the campaign, which must be accepted by the company. The company reserves the right not to apply the changes that the client requests in the SEM campaigns if it sees that these may affect their good performance. In exchange, the company agrees to achieve a conversion rate higher than that achieved by another professional or by managing the client's own campaign.

In SEO maintenance campaigns with content marketing, the client will be able to review the monthly post that the professionals of the company write for your blog and correct inaccuracies, never propose substantial modifications of the post, which would require paying the amount of two posts. It is necessary to keep in mind that each professional in content marketing has their own style that the client cannot change.

Absence of 'feedback' by the client:

The company is a business that needs to be efficient in order to be competitive. To achieve this, you must ensure that the scheduled projects are carried out within the planned deadlines. Sometimes the company may even have to reject budget requests and projects to ensure that ongoing projects are delivered within the agreed deadlines.

The company will not start any project if it does not have the contents in advance well classified and ready for inclusion on the web, unless otherwise agreed with the client or the client has contracted the company's content provision services. Clients who hire an SEO strategy for their web projects, for example, must bear in mind that it is essential to deliver the content in advance in order to plan the web structure and review the most suitable keywords to better position themselves in search engines.

If at the beginning of the project the client has committed to the company to provide content and it takes more than a week to do so, the company reserves the right to close the project and not return the amount of the initial transfer of the 40% of the amount total.

If, during the development of the project, the client incurs continuous delays more than a week to deliver missing content or review changes, the company reserves the right to impose a surcharge from 5% to the final price of the project for each week of delay. If the client continues to incur delays, the company reserves the right to unilaterally terminate the project, deliver it in a file in its current state and invoice the client with everything worked to date.

Definitely, the client must ensure that at the time of starting his web project he is prepared to provide everything the company needs to efficiently deliver their services or otherwise not commit to the company until they are.

Cancellation of a project:

The client has the right to cancel a project, as long as it is done in writing. The company will issue a invoice for the amount of work done to date of the notification that must be paid by the client before the end of the same month.

How the websites work on different devices and browsers:

The company is committed to adapting web projects to the main devices and most used browsers (Firefox, Internet Explorer in its latest versions, Google Chrome, etc.), but cannot guarantee the operation of all web functionalities with browsers that have certain extensions and that work with certain types of operating systems. The client accepts this condition, as well as the fact that the company is not responsible for the subsequent adaptation of the page to new versions of browsers and devices, reserving the right to quote it separately. The client also accepts that the company does not physically have all the devices on the market to directly test its websites and that it uses simulators, which may, on very rare occasions, not match the 100% with the display of the device in question.

Management of the website or online store:

The company delivers easy-to-manage websites and online stores. However, the client agrees that they must have basic knowledge of WordPress (text management, adding or deleting pages and menus, etc.) or WooCommerce (text management, prices, coupons and promotions; adding or deleting products, etc. .) In the event that the client needs screenshots or tutorials of any kind, written or video, the company will quote it separately.

The client agrees that self-managed concepts do not include those that can cause a design imbalance, such as sizes, colors and font types, image size, footer, section proportions, etc. The company will not be responsible for the imbalance of the design due to the modifications made from the code or those made through the self-manageable modules that do not respect the initial configuration, for example, changes of photos for others with different measures or proportions, of texts more longer or shorter than those present in the initial version, among others.

On the other hand, the client accepts that the projects do not include specific web analytics, data or stock management, billing, tax or other plugins that do not come by default with WordPress or WooCommerce unless otherwise agreed with the company.

Website maintenance once delivered:

The company gives the client a website in perfect working order, which the client must check at the time of delivery. The needs of any kind that arise to the client for their website after delivery will be budgeted separately. and will be carried out in accordance with the availability of the company, including those that are urgent (web server down, slow loading, viruses in databases or others) and those that are periodic (adaptation of the web to new browser or device versions, plugin and software updates, etc.)

This concept also includes the update of the web content manager (WordPress or similar), of the plugins used or the resolution of errors that the client has made when modifying their website or of any other type, contact the hosting provider of the client in case of problem or any need that arises after the delivery, testing of payments or sending of forms or any concept derived from the operation and maintenance of the web, including advice.

In the event that the client contracts web maintenance services with the company, he has the right to have the company solve the aforementioned needs in accordance with the conditions of the service modality that he has contracted, excluding substantial modifications of the web, which do not are included in any web maintenance modality (see specific conditions of each service). The company reserves the right to quote separately the modifications derived from a manipulation of the code by the client. or the incompatibility of a new version of WordPress or any other CMS with functionalities programmed to measure initially, for being beyond the control of the company, even if it has contracted the web maintenance service.

Domain and hosting maintenance:

The company will put the domains that the client needs to buy in the name of the client, who will be responsible for paying their annual fee by credit card or the payment method they wish.

In the event that the client contracts web maintenance services from the company, which are associated with the hosting offered by the company, they will not have to incur additional costs because the hosting price is included in the web maintenance fee.

In case of wanting to cancel the web maintenance service with the company, the client must first migrate their website to another hosting of their choice., you will not be able to keep the one provided by the company, since the two services are contractually linked. In the case of needing the migration to the new hosting to be done by the company, it will budget said migration separately.

Web Development Credits:

The client's website may contain some reference to the company, however, the client accepts that the company includes its website in its portfolio.